Instructions for returning a product

To submit a return request

Click the profile icon in the top right corner of the store. 

1. Log in to your account:

  • In the Email field, enter your email address, and then click Continue.
  • In your email account, open the email sent from our store and copy the
  • six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return. If your return request is approved and requires delivery, then you will receive an email with delivery instructions and a return delivery label.

After the product is returned, you will receive a refund.